Terms of Service
Last Updated: November 14, 2025
Effective Date: November 14, 2025
IMPORTANT LEGAL NOTICE
Please read these Terms of Service carefully before using MatchdayGuide.com. By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use this Site.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Kinsleo Media LLC, a Georgia limited liability company ("Company", "we", "us", or "our"), governing your access to and use of MatchdayGuide.com (the "Site"), including all content, information, services, and functionality offered on or through the Site.
By accessing, browsing, or using this Site, you acknowledge and agree that:
- You have read and understood these Terms in their entirety
- You agree to be legally bound by these Terms and all applicable laws
- You are at least 18 years of age or the age of majority in your jurisdiction
- You have the legal capacity to enter into binding contracts
If you do not agree to these Terms, you must immediately cease using the Site.
2. Nature of Site and Services
2.1 Informational and Research Platform Only
MatchdayGuide.com is an informational and research platform that provides:
- General information about football clubs, stadiums, and matchday experiences
- Research, opinions, and commentary about ticket purchasing options
- Educational content about the ticket marketplace
- Links to third-party websites, vendors, and service providers
- General guidance and recommendations based on our research and opinions
2.2 Not a Ticket Vendor or Official Partner
CRITICAL DISCLAIMER:
WE DO NOT SELL, DISTRIBUTE, OR PROVIDE TICKETS. We are not a ticket vendor, reseller, broker, or box office. We are not affiliated with, endorsed by, or officially connected to any football clubs, leagues, stadiums, or official ticketing platforms unless explicitly stated otherwise in writing.
The Company operates solely as an independent informational resource. Any tickets, hospitality packages, travel services, or other products or services you may purchase are purchased directly from third-party vendors, not from us. We have no control over, and accept no responsibility for, such third-party transactions.
2.3 Opinions and Research Only
All content on this Site represents our opinions, research, interpretations, and subjective assessments based on publicly available information and our own analysis. Content on this Site includes, but is not limited to:
- Recommendations and suggestions (based on our opinions)
- Reviews and assessments of vendors and services
- Commentary on ticket purchasing strategies
- Information compiled from various sources
- General guidance and educational material
Nothing on this Site should be construed as professional advice, guarantees, warranties, or legally binding recommendations. You use all information at your own risk and discretion.
3. User Responsibility and Acknowledgment
YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISIONS
By using this Site, you explicitly acknowledge and agree that:
- You make all purchasing decisions independently based on your own judgment, research, and due diligence
- You are 100% responsible for all consequences of any actions you take based on information found on this Site
- You will conduct your own verification of all information, prices, availability, and vendor legitimacy before making any purchase
- You assume all risks associated with ticket purchases, travel arrangements, or any other transactions with third parties
- The Company has no liability for your decisions, purchases, or any outcomes resulting from your use of this Site
3.1 Due Diligence Required
You agree that before making any purchase or entering into any transaction with a third party referenced on this Site, you will:
- Conduct thorough independent research and verification
- Read and understand all vendor terms, conditions, and policies
- Verify current pricing, availability, and legitimacy directly with vendors
- Assess risks and make informed decisions based on your own judgment
- Understand that information on this Site may be outdated or inaccurate
3.2 No Professional Relationship
Use of this Site does not create any professional, fiduciary, advisory, or agency relationship between you and the Company. We are not acting as your agent, advisor, broker, or representative in any capacity.
4. No Warranties or Guarantees
4.1 No Accuracy Guarantees
ACCURACY DISCLAIMER:
WE MAKE NO GUARANTEES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR CURRENTNESS OF ANY INFORMATION ON THIS SITE. Information may be outdated, incomplete, incorrect, or subject to change without notice.
The football ticket marketplace is complex and constantly changing. Prices, availability, policies, vendor information, and other details can change without notice. We cannot and do not guarantee that any information on this Site is current or accurate at the time you access it.
4.2 "AS IS" and "AS AVAILABLE" Basis
THIS SITE AND ALL CONTENT, INFORMATION, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, completeness, or reliability
- Freedom from errors, viruses, or harmful components
- Uninterrupted or secure access
- Results or outcomes from use of the Site
4.3 No Endorsement or Verification
References to or links to third-party websites, vendors, services, products, or information do not constitute:
- An endorsement, recommendation, or guarantee of quality
- Verification of legitimacy, reliability, or trustworthiness
- A warranty regarding performance, safety, or legality
- An assertion of current accuracy or availability
All such references are provided for informational purposes only as part of our research and opinions. You must conduct your own verification and assessment.
5. Limitation of Liability
MAXIMUM LEGAL LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KINSLEO MEDIA LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, AND LICENSORS (COLLECTIVELY, THE "COMPANY PARTIES") SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
- Direct, indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Personal injury or property damage
- Costs of purchasing replacement goods or services
- Fraudulent transactions or scams by third parties
- Losses from ticket purchases or travel arrangements
- Any other losses or damages of any kind
ARISING OUT OF OR RELATED TO: (a) your use of or inability to use this Site; (b) any information, content, or materials on this Site; (c) any transactions with third parties; (d) any errors, inaccuracies, or omissions in content; (e) any unauthorized access to or alteration of your data; or (f) any other matter relating to this Site or these Terms.
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5.1 Specific Scenarios - No Liability
Without limiting the generality of the foregoing, the Company Parties shall have no liability for:
- Third-Party Transactions: Any purchases, contracts, or transactions with third-party vendors, including fraudulent or unauthorized transactions
- Ticket Issues: Invalid tickets, denied entry, counterfeit tickets, pricing disputes, or availability problems
- Travel Problems: Cancelled flights, hotel issues, transportation failures, or travel-related losses
- Financial Losses: Lost money, unauthorized charges, refund disputes, or payment processing issues
- Information Accuracy: Outdated, incorrect, incomplete, or misleading information on this Site
- Third-Party Conduct: Actions, omissions, fraud, negligence, or misconduct of any third parties
- Site Availability: Site downtime, errors, bugs, interruptions, or technical failures
- Security: Data breaches, hacking, malware, or unauthorized access by third parties
5.2 Maximum Aggregate Liability Cap
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE COMPANY PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED FIFTY DOLLARS ($50.00 USD).
6. Third-Party Transactions and Links
6.1 Third-Party Vendors and Services
This Site contains links to third-party websites, vendors, and service providers (collectively, "Third Parties"). These Third Parties are entirely independent from the Company. Any transactions you conduct with Third Parties are strictly between you and such Third Parties.
You acknowledge and agree that:
- The Company is not a party to any transactions between you and Third Parties
- The Company has no control over Third Parties' actions, policies, or conduct
- The Company does not verify, warrant, or guarantee Third Parties' legitimacy or reliability
- All disputes, claims, or issues must be resolved directly with the applicable Third Party
- Third Parties' terms and conditions, privacy policies, and other policies govern your relationship with them, not these Terms
6.2 No Responsibility for Third-Party Content or Conduct
The Company is not responsible for:
- The accuracy, legality, quality, or content of third-party websites
- Third-party business practices, policies, or conduct
- Products, services, or information provided by Third Parties
- Performance, fulfillment, or delivery by Third Parties
- Fraud, misrepresentation, or illegal conduct by Third Parties
- Privacy practices or data security of Third Parties
6.3 Links Do Not Imply Endorsement
The inclusion of links to third-party websites or references to third-party vendors does not imply endorsement, sponsorship, recommendation, or approval by the Company. We provide links solely for your convenience and informational purposes. You access third-party websites and services entirely at your own risk.
7. Affiliate Relationships and Compensation
7.1 Affiliate Disclosure
FTC AFFILIATE DISCLOSURE:
Kinsleo Media LLC participates in affiliate marketing programs and may earn commissions from qualifying purchases or actions made through links on this Site. This means we may receive financial compensation when you click on certain links and make purchases with third-party vendors.
Our affiliate relationships may include, but are not limited to:
- Ticket vendors and resellers
- Hotel and accommodation booking platforms
- Travel service providers
- Merchandise and retail partners
- Other products and services related to football and travel
7.2 Editorial Independence
While we receive compensation from affiliate relationships, we strive to maintain editorial independence. However, you acknowledge that:
- Affiliate relationships may influence which vendors or services we feature
- Our recommendations may be based in part on potential compensation
- We may prioritize or highlight affiliate partners in our content
- You should not rely solely on our recommendations when making purchasing decisions
7.3 Your Costs Are Unchanged
Affiliate commissions do not increase the price you pay for products or services. You will pay the same price whether you use our affiliate links or access vendors directly. However, the Company makes no representations regarding pricing, and you should always verify current prices with vendors directly.
8. Indemnification
You agree to defend, indemnify, and hold harmless the Company Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, expenses (including but not limited to attorney's fees), and any other claims of any kind (collectively, "Claims") arising from or related to:
- Your use of or inability to use this Site
- Your violation of these Terms
- Your violation of any applicable laws, regulations, or third-party rights
- Any transactions or interactions with Third Parties
- Any content you submit or transmit through the Site
- Any claims that your use of the Site caused damage to a third party
- Any decisions or actions you take based on information from this Site
This indemnification obligation will survive termination of these Terms and your use of the Site. You agree to cooperate fully in the defense of any Claims. The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification by you.
9. Intellectual Property Rights
9.1 Company Ownership
All content, materials, features, and functionality on this Site, including but not limited to text, graphics, logos, images, software, code, design, and compilation ("Company Content"), are the exclusive property of Kinsleo Media LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
9.2 Limited License to Users
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site for your personal, non-commercial use only. This license does not include:
- Any right to reproduce, distribute, modify, or create derivative works
- Commercial use or resale of the Site or its content
- Collection or use of content for commercial purposes
- Any use of data mining, robots, scraping, or similar data gathering tools
9.3 Third-Party Trademarks
All trademarks, service marks, logos, and trade names of football clubs, leagues, stadiums, and other third parties referenced on this Site are the property of their respective owners. Use of such marks does not imply affiliation with or endorsement by such third parties. The Company disclaims any proprietary interest in such marks.
10. Prohibited Uses
You agree not to use this Site for any unlawful purpose or in any way that violates these Terms. Prohibited uses include, but are not limited to:
- Violating any applicable local, state, national, or international law or regulation
- Transmitting any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material
- Impersonating any person or entity or falsely stating or misrepresenting your affiliation
- Attempting to gain unauthorized access to the Site or related systems
- Interfering with or disrupting the Site or servers or networks connected to the Site
- Using any automated system (including robots, spiders, or scrapers) to access the Site
- Copying, reproducing, or distributing content from the Site without authorization
- Using the Site for any commercial purpose without express written permission
- Collecting or harvesting any personally identifiable information from the Site
- Engaging in any activity that could damage, disable, or impair the Site
The Company reserves the right to terminate or suspend your access to the Site immediately, without notice, for any violation of these Terms or for any other reason at our sole discretion.
11. Privacy and Data Collection
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Site, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
Please review our Privacy Policy at matchdayguide.com/privacy to understand our data practices.
We use analytics tools, cookies, and similar technologies to improve user experience and understand Site usage. You acknowledge that third-party services (such as Google Analytics) may collect information about your use of the Site.
12. International Users and Export Controls
This Site is controlled and operated from facilities in the United States. The Company makes no representations that the Site or its content is appropriate or available for use in other locations. Those who access the Site from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.
You may not use or export any content from this Site in violation of U.S. export laws and regulations. By using this Site, you represent and warrant that you are not located in a country subject to U.S. embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
13. Modifications to Terms and Site
13.1 Changes to Terms
The Company reserves the right to modify, amend, or update these Terms at any time, in our sole discretion, with or without notice. Changes will be effective immediately upon posting to this Site with an updated "Last Updated" date at the top of this page.
Your continued use of the Site after any changes constitutes your acceptance of the modified Terms. You are responsible for regularly reviewing these Terms. If you do not agree to modified Terms, you must immediately cease using the Site.
13.2 Changes to Site
We reserve the right to modify, suspend, or discontinue the Site (or any part thereof) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.
14. Dispute Resolution and Arbitration
IMPORTANT: BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
14.1 Agreement to Arbitrate
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or your relationship with the Company (collectively, "Disputes") will be resolved by binding individual arbitration, rather than in court, except that:
- Either party may bring claims in small claims court if they qualify
- Either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights
14.2 Arbitration Rules and Forum
Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the State of Georgia or another mutually agreeable location. The AAA's rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879.
The arbitrator shall have exclusive authority to resolve all Disputes, including but not limited to disputes about the interpretation, applicability, enforceability, or formation of these Terms, including the arbitrability of any Dispute and any claim that all or part of these Terms are void or voidable.
14.3 Class Action Waiver
CLASS ACTION WAIVER:
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
14.4 Costs and Fees
Each party shall be responsible for its own attorney's fees and costs in arbitration unless otherwise awarded by the arbitrator or required by applicable law. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
14.5 Opt-Out Right
You have the right to opt out of this arbitration agreement. To opt out, you must notify the Company in writing within thirty (30) days of first accepting these Terms. Your written opt-out notice must be sent to legal@matchdayguide.com and must include your name, address, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, all other terms of these Terms will continue to apply, but neither party will be required to arbitrate Disputes.
14.6 Severability
If any portion of this arbitration section is found to be unenforceable, the remainder shall continue in full force and effect. If the Class Action Waiver is found to be unenforceable, then the entirety of this arbitration section shall be null and void.
15. Governing Law and Jurisdiction
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
To the extent that arbitration does not apply (as set forth in Section 14), you agree that any legal action or proceeding arising out of or related to these Terms or the Site shall be brought exclusively in the state or federal courts located in Georgia, and you hereby consent to personal jurisdiction and venue in such courts.
16. Termination
These Terms are effective until terminated by either party. The Company may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
You may terminate these Terms by ceasing all use of the Site. Upon termination, your right to use the Site will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.
17. Miscellaneous Provisions
17.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Site, constitute the entire agreement between you and the Company regarding your use of the Site and supersede all prior agreements and understandings.
17.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17.3 Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4 Assignment
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without the Company's prior written consent. The Company may freely assign or transfer these Terms. Any attempted assignment in violation of this section shall be void.
17.5 Force Majeure
The Company shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
17.6 No Third-Party Beneficiaries
These Terms are for the benefit of, and enforceable by, you and the Company only. These Terms are not intended to confer any right or benefit upon any third party.
17.7 Headings
The section headings in these Terms are for convenience only and have no legal or contractual effect.
17.8 Statute of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
18. Contact Information
If you have any questions, concerns, or comments about these Terms of Service, please contact us at:
19. Acknowledgment and Acceptance
BY USING THIS SITE, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms of Service in their entirety
- You agree to be legally bound by these Terms
- You understand that all information on this Site is opinion and research only
- You are solely responsible for your own decisions and actions
- The Company has no liability for your use of information from this Site
- You accept all risks associated with purchases from third parties
- You have the legal capacity to enter into this binding agreement
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE SITE.
© 2025 Kinsleo Media LLC. All rights reserved.
Last Updated: November 14, 2025